How to: Opening Shared Mailbox

How to add a Shared Mailbox via Webmail / Windows

1. Open web browser and navigate to https://outlook.office.com/owa and log in with your credentials.

2. Select your Name from the top right corner

3. Select “Open another mailbox..”

4. Search for your desired mailbox & select.

5. Click “Open”

6. The mailbox will now open in another window.

How to add a Shared Inbox via Outlook Mac

1. Open Microsoft Outlook Mac

2. Open Mail

3. From the File Dropdown Menu. Select “Open > Other User’s Folder”

4. Search for your desired mailbox & select.

5. Ensure you select “Folder Type – Inbox”

6. Click “Open”

7. You will be prompted to “Allow” auto discover. Tick “Always” and “Allow”

8. Your Mailbox will now be visible every-time you open Outlook