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Case Study: School Server Migration

Company Name

St Mary’s College

Business Sector

Education

Specialities

K-12 education Pastoral Care

Established

1908

Background

St Mary’s College, Broome, is a co-educational K-12 school with a well-established history of education in the Kimberly. The school is over 100 years old and was one of the first in the region.

Problem

Catholic Education WA were rolling out a new digital initiative to their schools. As a result, St Mary’s College in Broome knew they needed help to migrate their servers to the new digital platform. However, their location would challenge them to find the support they needed.

Action

Sam Baird, ICT Administrator, having heard about their reputation within the school system called to discuss their needs and immediately knew the school was in safe hands. The team were understanding, supportive and flexible, agreeing to spend a week on site during the Christmas Period while students were away.

Outcome

With David and Michael’s help the whole school is benefiting from a faster and more efficient means of communication.

How We Helped

St Mary’s were undertaking a big digital transition as part of Catholic Education’s Leading Lights project, but their remote location meant getting the help they needed was a challenge. As experts in school ICT we immediately understood their dilemma and worked with Sam and the team to ensure the school’s servers would be migrated without student or teacher disruption.

As a remote school, we knew St Mary’s would need comprehensive support, on site and on call. Our school specialists, David and Michael, travelled to Broome while students and teachers were on holiday over the Christmas period.

Despite some unexpected environmental challenges, including cyclones and flooding, they successfully migrated all the school’s servers in time for the start of term.

Step 1

Plan the migration step-by-step with Sam and Mark

Step 2

Migrate servers and set-up log-ins and accounts

Step 3

Provide ongoing support to Sam and her team

The Outcome

Since completing the server migration for St Mary’s the result has been outstanding. Teachers have embraced the new system and love the fact they can work from home while still accessing school servers. The whole school is benefiting from a faster and more efficient means of communication.

Sam Says...

“I’m delighted with the service and support I’ve received from Catalytic IT. From the outset I felt confident in their work ethic and ability

Michael and David were approachable, always trying to fit in with our needs.

Nothing was too much trouble and they completed a mammoth amount of work over a short amount of time when they were onsite.”

St Mary’s have happy teachers. How could Catalytic IT help your school?

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