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Case Study: Device Management

Company Name

Traffic Force

Business Sector

Traffic Management

Company size

51-200 employees

Specialities

Traffic control, Traffic Management Planning and Hire Equipment and Road Safety Auditing.

Established

2006

Background

Traffic Force is a WA owned and operated business who specialise in traffic management solutions. To create increased efficiency in the workforce, Tegan and her fellow directors decided to implement iPads into the workforce.

Problem

The Directors could see the benefits of mobile devices, but had concerns about the complexities of introducing them across multiple worksites. Traffic Force cover a wide area, from Albany to Joondalup, so they needed a long-term plan for maintenance and updates.

Action

Traffic Force contacted Catalytic IT to find out about their mobile device management service.

Outcome

Rick and the team understood their needs, had transparent pricing and helped Traffic Force achieve a smooth implementation with ongoing management.

How We Helped

Tegan Studsor, Director, was tasked with implementing the roll-out of the iPads. Tegan doesn’t consider herself a techie and wanted things broken down simply, which is why she liked Rick the moment she spoke to him. With his easy-going demeanour and ability to explain technical information in simple terms, he was an ideal fit for Traffic Force.

Traffic Force signed-up with Catalytic IT’s Device Management service. From device delivery to roll-out, she found the process easier than expected, because Rick made it easy, walking them through each step.

Step 1

Discovery meeting with Rick to learn more about Device Management

Step 2

Seamless roll-out of 60 iPads under Rick’s watchful eye

Step 3

Staff training on remote management and support systems

The Outcome

The involvement of Catalytic IT has taken a potential headache for Traffic Force and turned it into a simple, time saving system. Now they have an efficient and simple system for tracking workflow helping them to manage a mobile workforce.

Tegan Says...

“You don’t need to be tech savvy because you have experts on board who have got that covered.

I’m pleasantly surprised by how easy this was and I’ve no doubt it was because Rick and the team were involved.”

Traffic Force increased productivity. How could Catalytic IT help you?

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